Privacy policy
1. Data Controller
This website is operated by:
Salmero LTD
EIK: 131245098
Address: ul. Krazha 8, kv. Chelopechene, 1839 Sofia, Bulgaria
Email: konstantin.krumov@momswax.com
Phone: +359885463277
Salmero LTD acts as the data controller for personal data collected through this website.
2. What Data We Collect
We may collect the following personal data:
Order and account data
Name and surname
Billing and delivery address
Email address
Phone number
Order details and purchase history
Payment data
Payments are processed by secure third-party providers.
We do not store full card numbers.
Technical data
IP address
Browser type
Device information
Cookies and usage data
Communication data
Messages sent through contact forms or email
Customer service communication
3. Purpose and Legal Basis
We process personal data only when legally permitted.
Purpose - Legal basis
Processing and delivery of orders - Contract performance
Accounting and tax obligations - Legal obligation
Customer service - Legitimate interest
Fraud prevention - Legitimate interest
Website functionality - Legitimate interest
Marketing emails (if subscribed) - Consent
4. Data Recipients
Your personal data may be shared only when necessary with:
Payment processors (e.g., Stripe)
Courier and logistics providers
Hosting provider (Wix.com Ltd.)
Accounting service providers Public authorities when legally required These parties process data only to perform their services.
5. International Transfers
Some service providers may process data outside the European Economic Area.
In such cases, transfers are protected by: EU Standard Contractual Clauses adequacy decisions equivalent safeguards under GDPR
6. Data Retention
We store personal data only as long as necessary:
Orders and invoices: 10 years (legal obligation)
Customer communication: up to 3 years
Accounts: until deletion request
Marketing consent: until withdrawn
7. Your Rights
Under GDPR you have the right to:
access your personal data correction of inaccurate data erasure (“right to be forgotten”) restriction of processing data portability objection to processing withdraw consent at any time
Requests can be sent to: konstantin.krumov@momswax.com
You also have the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection (CPDP).
8. Cookies
The website uses cookies necessary for proper operation, security, analytics and user experience.
Non-essential cookies are used only after consent through the cookie banner.
You can manage cookies through your browser settings.
9. Security
We apply appropriate technical and organizational measures to protect personal data from unauthorized access, alteration or disclosure.
Payments are encrypted using secure protocols (SSL/HTTPS).
10. Third-Party Links
The website may contain links to external websites.
We are not responsible for their privacy practices.
11. Changes
We may update this Privacy Policy when required by law or operational changes.
The latest version is always available on this page.